Refund policy
Exchange Policy and Procedures
To ensure a seamless shopping experience, we are pleased to offer item exchanges under the following terms and conditions:
- Items may be exchanged for their original purchase value within 30 days of the transaction date.
- Items purchased during promotional or sale periods are eligible for exchange within 7 days of purchase.
- All merchandise must be returned in its original condition and packaging, with all price tags and labels intact.
- For hygiene and safety reasons, accessories, underwear, and swimwear are final sale and ineligible for exchange.
- The original sales receipt is required to facilitate any exchange.
- Please note that all sales are final; we do not offer monetary refunds.
- Exchanges may be processed at any of our retail locations for your convenience.